This bot automatically solve overwatch cases upon you typing '!start'. If the bot start the game with a overwatch case already being assigned to us the GC, it will respond with the same assigned case we got earlier. It might also respond with a new case incase our old case has expired, this is untested though. It is totally normal for the to get the same case as others, it proves that there are no more overwatch cases left in the cs go servers. However, the case ID 0 is not a bug! The player just got a corrupt case unfortunately. Bot also greatly improves your trust factor, you also get extra xp for banning users.